You're losing inbound
leads without realising it

I help businesses recover missed revenue by fixing the gaps in how enquiries are handled, followed up, and tracked.

Book a free 20-min call See where you're leaking
5 min
Response window to win a job
60%
Of leads never get followed up
4–6×
Touchpoints needed to close

Where revenue leaks

Most businesses aren't losing to worse competitors. They're losing because of what happens — or doesn't — after the first enquiry.

Missed calls that never get followed up

A lead who called once and heard nothing back has already called someone else.

Enquiries sitting unanswered for hours

The business that responds in 5 minutes wins the job. Waiting until tomorrow loses it.

Quotes sent but never chased

Most buyers need 4–6 touchpoints. Sending once and hoping rarely closes the job.

No visibility after first contact

Without tracking, you can't see which leads converted, which went cold, or why.

Admin bottlenecks slowing everything down

Manual quoting, scheduling calls, chasing paperwork — all time that could be billable.

Past customers who never hear from you again

Your easiest sale is someone who already bought. Most businesses leave that revenue sitting on the table.

Simple. Structured. Done for you.

Three steps from discovery to a working system — without you having to understand any of the tech.

Step 1

Discovery call

We walk through how your enquiries currently flow — where they come in, who handles them, and where things fall through the cracks.

Step 2

Build & configure

I set up the automations against your existing tools — chatbot, CRM, follow-up sequences. Usually live within 1–2 weeks.

Step 3

Monitor & optimise

Monthly checks, performance reports, and updates so the system stays sharp as your business evolves.

Prove

Track what converts

Clear visibility into which leads became jobs — so you can see the return and keep improving it.

Built around how you actually work

Each engagement is scoped to the specific gaps in your business — not a generic package.

Lead capture, 24/7

A chatbot captures every enquiry — name, job type, postcode — and pushes it straight into your CRM with an instant response sent before you've even seen it.

Most popular

Automated follow-up

Timed sequences chase quotes and cold leads automatically. AI-drafted, reviewed by you, sent on schedule — so nothing goes quiet without a reason.

Pipeline visibility

A clear view of every lead — where it is, what happened, what needs action. No spreadsheets, no guessing.

Scheduling automation

Customers self-book online. Confirmations, reminders, and calendar syncs happen automatically — cutting hours of back-and-forth calls each week.

Review & reputation

Automated review requests after every completed job — timed right, frictionless for the customer, and compounding in Google Maps rankings over time.

Quick win

Quote & proposal automation

Structured intake forms, auto-generated quotes, e-signature links. What used to take 45 minutes takes 5 — and gets sent while the lead is still warm.

Built on operational systems thinking

I've spent years designing forecasting, optimisation, and decision systems at scale. This isn't about installing a chatbot and calling it done.

It's about mapping how revenue actually flows through your business — and fixing the specific points where it leaks.

No jargon, no lock-in. Plain English, clear pricing, cancel any time.
Built on tools you'll recognise. HubSpot, Make.com, Google — nothing exotic.
Scoped to what you actually need. Not a package. A solution built around your business.
ROI-first. Every recommendation is grounded in whether it pays back — and how fast.

Not sure if this applies to you?

Book a free 20-minute call. We'll look at how your enquiries are currently handled and where revenue might be getting lost — no commitment, no pitch.

Free call · No obligation · You'll leave knowing exactly what to fix

Common questions

Is this only for certain types of businesses?

It's designed for service businesses that rely on inbound enquiries — plumbing, HVAC, electrical, clinics, and similar. If you're getting leads but don't have full visibility on what happens after first contact, it's likely relevant.

Do I need to run ads or generate more leads for this to work?

No. In most cases the issue isn't lead volume — it's what happens after the enquiry comes in. This focuses on recovering revenue from leads you're already getting.

Will this add complexity to how we operate?

The opposite. The goal is to simplify and standardise how enquiries are handled — removing the manual steps and memory-work your team currently carries. Most of it runs automatically once it's set up.

How is this different from a CRM or chatbot?

Those are tools. This is about fixing the actual process — where leads are being lost, how they're handled, and how that connects to revenue. A CRM that nobody uses properly doesn't solve the problem.

What does the 20-minute call actually involve?

We walk through how your enquiries are currently handled, identify likely gaps, and outline where revenue may be getting lost. You'll leave with a clear picture of what to fix — whether you work with me or not.

What does it cost?

Setup fees start from £1,500 depending on scope, with monthly retainers from £200/month for ongoing maintenance and monitoring. Everything is scoped on the call before any commitment is made.

Not ready to book a call?

Send a few details and I'll take a look personally. If there's a clear fit, I'll come back to you to set up a quick call.